POLICY
It is important that you read and understand our policies and important information that we will share below.
We appreciate your trust in us!
We have the right to deny any services to those who do not wish to agree with the following terms:
01
RESCHEDULING
You can reschedule up to 3 times as long as you give a 24 hours notice.
After 3rd reschedule, you lose deposit.
To reschedule please email:
or call 4079127445
02
NO CALL/NO SHOWS
No call/ no shows lose deposit and will be responsible for 100% of the service charge
Re-booking fee may apply.
03
LATE/CANCELLATION
LATE:
10$ late fee will be charged after 10 min. After 15 min, your appointment is automatically cancelled.
CANCELLATION:
Deposits are not refundable. Failure to cancel your appointment within 24 hours may be responsible for 100% of the service charge.
Unpaid invoices after 15 minutes will result on a cancelled appointment.
04
OTHER FEES
Consultation fee goes towards service when you receive same day service. Consultation fee/Deposit is non-refundable
No refunds.
Deposit credit can be held for up to 60 days.
05
RULES
Silent your cell phones.
Restrain from answering phone calls in spa. We want each client to enjoy relaxation, silence and quietness.
Keep your voice low.
No children / No extra guests.
We are following all the COVID-19 procedures; masks must be worn, social distance, temperature check, hands washing/sanitizing.